Wednesday, March 22, 2017

Online Library Card Registration Form

Greetings,

The online library card registration form is now live! The direct URL is http://houstonlibrary.org/library-card-registration (form has a link to the Spanish version). It is linked on the Get a MY Link card page as well as on the main Enterprise page (catalog). It is also accessible on the catalog and database computers (it wasn’t until this morning but it’s been fixed now).

We are working on staff training tutorials which will be available on the Training Portal in a few weeks. This is a soft launch to catch any errors or discrepancies with registration and user records. You may continue to use the paper application however customers may come in with an ecard number. When that happens, simply check the user record in Workflows; check customer’s photo ID; update the user record with user profile, user ID and any other changes; proceed with giving them a library card. It is not necessary to ask these customers to fill out a paper library card application form. Regarding the sticker with the library card barcode, you may either give it to the customer along with the library card and key fob or dispose it yourself.

If you have any questions, please send an email to Virtual Library Services (hplvirtuallibrary@houstontx.gov).

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