Renewals

We have wonderful news to share about renewal of checked out items in HPL’s SirsiDynix Symphony system.  When customers renew their items, the system will now calculate the new due date by counting forward from the current due date, rather than from the date of the request.  That means that customers may request renewal of checked out materials at any time after initial check out and get the full six week period.

OneClickdigital

There was some maintenance work on OneClickdigital.  If customers are having problems, have them email support@oneclickdigital.com.

FLOAT Account

Before sending items to the LMS Float Hub, be sure to check each of the following:
1. Items that are candidates for withdrawal according to HPL’s weeding criteria, such as damaged and dated material, should not be floated.  Instead, set them aside and follow the weeding guidelines established by Collection Development.
2. If the item is On-The-Fly or No-Record-Found, do not send it with float material.  Place a completed LMS Processing Flag in the item and send it to LMS via the regular delivery bins.
3. If an item is In Transit to another location, whether for a hold or reshelving, do not send it to the LMS Float Hub.  Print the transit slip or hold wrapper, and place it in the regular delivery bin to be sent to the proper location.

For items to be floated via the LMS Float Hub that do not meet any of the conditions above, follow the procedure below.

Check out the items to your unit’s FLOAT User:
1. Look up your unit’s Float account in Workflows > Circulation > Check Out.
a. User ID matches the user profile name, per the standard pattern for agency accounts: agency acronym, dash (-), FLOAT. (LOO-FLOAT)
2. Scan each item to be checked out.
a. The current location will become FLOATHUB, which will “shadow” the item in the OPAC.
b. Handle exceptions noted above and any others that arise according to HPL policies and procedures.