Modifying Pick-up Dates for Holds

If someone calls to request an extension on an item currently on the hold shelf, please modify the date in the customer's account as well as on the holds wrapper.  If you do not change the pick-up date on the customer's account, then the item will appear on the clear holds list and may accidentally get pulled off the shelf.

Storytime A-Z

ILL ITEMS ON HOLD SHELF

Please note that if someone asks you to change the location of an ILL item already on the hold shelf at another branch, you MUST contact ILL or the item will not get transferred. Instead, it will sit on the hold shelf at that branch until the expiration date and the item will get stuck in limbo on the customer's list of pending holds. If you notice an item checked out to CEN DISCARDS, it is no longer on the hold shelf and probably has already been sent back to the owning institution.

Floating

Do not float items to DIX, DIS, FRA, LAK, MCH, PLE, SWC, TUT, YOU. These locations are space-challenged and should only receive those floats that are targeted to their perennial needs or sent from the Float Hubs.

These locations do not float at all: CEN, CMH, HMRC, CLA, and GRE.

Balloons!

MY Link is tasty!

I see MY link, do you see YOURS?

Red Shirts!

MY Link Card

This is a reminder that the new MY Link library card campaign kickoff starts tomorrow, Wednesday, September 10th.  Remember to wear your HPL red shirt, any white shirt, or any red shirt between September 10th-17th.

Things to know:

All customers who register for a new library card during the card campaign launch festivities on September 13th, or during the City Hall Farmers Market on September 17th, will be entered into a drawing to win one of five iPad Minis.  Winners will be notified the week of September 22nd and will be invited to join us as our special guest at Houston LibroFest on Saturday, September 27th.

From September 10th-26th, accounts not in collection are eligible to have up to $24.99 in overdue fines forgiven when the customer exchanges his/her current library card for the new My Link – Powered by HEB library card. Additionally, from tomorrow through September 26th, overdue fines will be automatically forgiven on all overdue items returned and checked in on the HPL Symphony system.

Employee Self Service (ESS)

Please visit the new Employee Self Service (ESS) portal (https://portal.houstontx.gov) and change your password before September 16. You must log-in before Tuesday, September 16, or the HITS help desk will have to walk you through the process to change your password.

Magazines in the Book Drop

Please pay attention to magazines found in the book drop.  Not all of them are new items!  Check them in if you see a barcode!