FLIP Kit Update

FLIP RULES

1. Patrons may check out as many FLIP kits as they’d like.

2. Patrons may receive 1 CMH museum pass for each kit they return with a completed survey. Ex. Customer checks out 3 FLIP kits & only returns 2 with completed surveys- they only get 2 passes. Passes should be given when the kits are surveys are returned, so you can easily verify that they checked it out.

3. There is a PLEASE RETURN checklist on the inside cover of ea. FLIP kit that lists ALL items that MUST BE RETURNED. THE BOOK AND ALL NON-CONSUMABLE ITEMS MUST BE RETURNED. However, we can only charge them if the book is missing. This doesn’t mean they shouldn’t return the other items. Please notify the patron if there are several items missing from the kit that are on the please return checklist and ask them to return them. Upon receiving any missing items, please send them in to CMH to be reunited with their kits.

4. ALL FLIP KITS MUST BE RETURNED TO CMH AFTER EACH CHECKOUT. Do NOT hang them back on the kiosk after they are returned & checked-in. They need to be restocked by CMH staff.

5. If a patron cannot find the kit they are looking for, please direct them to the website, FLIPkits.org, where they can browse the interactive catalog and place holds.

6. Please ensure there are FLIP business cards located on your kiosk or front desk that contain the cards (flip website and instructions).

7. When sending a kit that has a hold to CMH to be refurbished, please highlight the hold location and attach to the tag (on the non-barcode side), so it can be refilled and sent directly there (without having to come back to your location first).


Any questions or concerns, please feel free to email Beck Gorman, the new CMH- FLIP project manager. She is listed in our directory and on our blog roster if you need help finding her.

Door Count

Door count is coming up: Sunday, July 26th-Saturday, August 1st.  During this time, we will need to get the gate count hourly and count everything during pick-up.  I will probably schedule people to pick-up throughout the day so that our numbers are more accurate.

Future door count dates:

October 18 – 24, 2015

April 17 – 23, 2016

FLIP Kits/CMH Passes

Contact Vanessa Chenault (vhernandez@cmhouston.org / 713-535-7206) for any FLIP or library related issues (except passes).

Please email or call FLIP assistants, Barbara & Eunice (flipassist@cmhouston.org / 713-535-7295), for CMH passes for completed FLIP surveys or FLIP business cards.