Thursday, December 22, 2016

Update MY Link Account

Customers can now update or renew their library cards from home: http://houstonlibrary.org/update-my-link-account.  Customers can find the link on the library FAQ page (middle of page under 'How do I update my account info?').  Please be aware that changes made online take between 24-48 hours to process (excluding weekends and holidays).  We can still do immediate renewals in person.


Tuesday, December 20, 2016

New library cards and OverDrive accounts

This is a friendly reminder that when a patron is replacing an old library card with a new library card number please ask them if they are using OverDrive. If they are and they have titles checked out, on hold, or on a wish list, someone needs to be notified to merge the two accounts. Otherwise the patron will lose all his old account information. The best course is to either help the patron fill out an E-mail Reference form or show them where it can be found. Send the patron’s name, old library card number, and new card number.

Monday, December 19, 2016

Looscan Holidays- Part 2 Yuletide!

A little fun, a little food, and lots of cheer. Thanks to the Looscan & Montrose staff for another wonderful year! Let's work to make the next one even better. 





















Looscan Holidays- Part 1 Halloween!

The holidays are a wonderful, stressful time. Let's look back over how the LOO staff decorated and celebrated these occasions.












Saturday, December 17, 2016

Recycling Dumpsters

In the next few months, the green recycling bins/dumpsters will be removed from neighborhood library parking lots.  Please direct customers to Paper Retriever’s website and they can search by zip code: http://paperretriever.com/binlocator/index.html   

Thursday, December 8, 2016

Ebsco Discovery Service

HPL will soon be offering a new service for database searching.  Training is coming, but in the meantime, follow this link to familiarize yourself with Ebsco Discovery Service.

Digital Strategies: Known Issues

Overdrive’s new web interface/app version has caused some access issues. Please refer to the Digital Strategies: Known Issues section on the intranet on how to assist customers, troubleshoot and find help.