Password Manager

Please take the time to enroll in Password Manager (this is required!).  See the instructions below:

To access the new Password Manager website from your work area or from home:
Go to: http://passwordreset.houstontx.gov
1. Enter your Username – six digit employee number with the “e” – use leading zeroes, if needed (i.e., e012345 or e123456).
2. Enter your Location – the location should default to ‘HOUTX’.
3. Enter the characters from the image, and ‘Click’ OK.
4. ‘Click’ the My Questions and Answers Profile link.
5. Enter your network password and choose ‘Next’.
6. Select a Question, and enter an Answer for each drop-down box and choose ‘Next’.
7. Questions and Answers Profile is successfully created.

Password Manager provides the ability to perform a self-service reset of your Windows network and Exchange passwords without having to contact the Help Desk.

HITS will add the ability to reset passwords for other applications at later dates (i.e. Kronos, HEAR, ESS, etc.).