Happy Holidays (from Greg)!

Halloween 2013

Door Count

Door Count runs next week (Monday, 10/21-Saturday, 10/26). It's important we try to get an accurate count of in-house use materials, so remember to count items as you pick them up!

Computer Cards

A few reminders about issuing computer cards:

• Adults MUST show a picture ID in order to get a card.
• Children under 18 do not have to show an ID, but do need to give us their name, birth date, and the name of their school.
• Be sure to select RESIDENT (for anyone in Texas) or NON-RESIDENT when creating adult cards, since resident cards will allow a computer card holder to access material from home.
• If a customer has a card but does not have it with them, we can write down the number if they show photo ID.
• If a customer's lost card has expired, they will have to pay $1 for a new card.

Affordable Care Act Reminder

Customers may start asking us about this beginning October 1st.  The big link to direct people to is https://www.healthcare.gov/

See my blog post from August 22nd for more information about the ACA (Obamacare).

Replacing Library Cards

When replacing a card in Symphony, it is important that you use the User Lost Card wizard under the Special wizard group.  The User Lost Card wizard will create a second account for the lost card and assign a Lost Card profile to the account.  Although the lost card number will remain on the borrower account as an active and previous ID, the second account with the Lost Card profile will prevent its use for check out.

Do not change the card number under modify user, because the old number remain active along with the new one!!!

Floating

FYI!

We now have three Float Hubs – Kashmere Gardens, Scenic Woods, and Mancuso NLs – who are graciously helping Meyer, Alief, and Kendall redistribute their surplus of returns. Staff at the Float Hubs have been trained to identify good candidate locations to float items to, so please respect their judgment. You will soon be seeing a new yellow Float label on items coming to you from the Float Hubs (*all others still use lime green).