Please note the following information from Fred Schumacher:
In order to ensure that all returned ILL items are properly checked in and returned to the right institutions, please send all non-HPL items you receive through your book drop and/or at the return desk to HPL’s ILL Department. The ILL staff members will make sure that any items acquired through their system are properly checked in on Navigator and returned to the owning institutions. Items they determine were not borrowed through them will be forwarded to Circulation Administration for return to the owning institution. This includes Harris County Public Library items returned to your location.
If you have any questions or concerns, please feel free to contact Circulation Administration or HPL ILL.
Monday, April 2, 2012
Thursday, March 8, 2012
In-Transit Items
Please be advised about this new catalog feature about in-transit items:
Items will now have a status of “in-transit” for up to 7 days. This should be plenty of time for Delivery to get the item from one location to another and for it to be checked in at the receiving location.
If an item is “in-transit” for more than 7 days, the system will change its status to “long in-transit.” If the “long in-transit” item is in transit to fill a title-level hold, the system removes the hold from the item record and replaces it at the top of the hold queue on the bibliographic record for which the hold was originally placed. (Note: If the item is in transit to fill an item-level hold--a hold for that particular copy only--the hold remains on the item record and can be filled only when the item is found and checked in).
Items will now have a status of “in-transit” for up to 7 days. This should be plenty of time for Delivery to get the item from one location to another and for it to be checked in at the receiving location.
If an item is “in-transit” for more than 7 days, the system will change its status to “long in-transit.” If the “long in-transit” item is in transit to fill a title-level hold, the system removes the hold from the item record and replaces it at the top of the hold queue on the bibliographic record for which the hold was originally placed. (Note: If the item is in transit to fill an item-level hold--a hold for that particular copy only--the hold remains on the item record and can be filled only when the item is found and checked in).
Logging into your email
With the computer upgrade, we now have to log into our email accounts differently. The domain name is houtx\e# and the password is the new one you set up and hopefully can remember! To set up your new password, you have to log into a computer using your e# instead of staff. Need help? Let me know!
Wednesday, March 7, 2012
Monthly Calendar
Please refer to the Monthly Staff Calendar (found on the right under Schedules) when considering vacation requests. If there is a scheduling error, please let me know!
Wednesday, February 29, 2012
Volunteer Services Blog
Starting March 1st, volunteers will sign in and out for their shifts using an online form. The new time sheet can be found at the Volunteer Services Blog. I added a link to the blog under the Library Blogs heading in the menu on the right.
Thursday, February 23, 2012
eBook Instructions
Step-By-Step guides for downloading eBooks (including for Kindle) can be found under the Useful Links heading of the blog. Feel free to print them out for customers who ask about downloading eBooks.
Wednesday, February 8, 2012
Laptop Procedure Change
Please take note of this important message from Mike Van Campen:
Effective immediately, no customer who has any fines on their record will be allowed to check out a laptop. This practice should be implemented at all locations. We are working on changing official policy to reflect this new practice but this directive needs to be followed by all as of this communication. Staff must make sure that a customer’s account is clear of all fines before checking out a laptop.
In addition, it is crucial that staff check to confirm the name on the library card and the name on the provided identification match when checking out laptops. If these names do not match, the customer should not be permitted to check out a laptop. Please ensure that all staff are following this important practice.
Effective immediately, no customer who has any fines on their record will be allowed to check out a laptop. This practice should be implemented at all locations. We are working on changing official policy to reflect this new practice but this directive needs to be followed by all as of this communication. Staff must make sure that a customer’s account is clear of all fines before checking out a laptop.
In addition, it is crucial that staff check to confirm the name on the library card and the name on the provided identification match when checking out laptops. If these names do not match, the customer should not be permitted to check out a laptop. Please ensure that all staff are following this important practice.
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