Attn: EVERYONE!!!!!

Greetings all,

I wanted to remind everyone that all staff needs to be very familiar with Policy 2.3 (see link below this paragraph) and ensure that we are all following it when suspending people from the library. This policy explicitly lays out the offenses that can result in suspensions and how long each suspension should be based on type of offense. When suspending someone from a location, we need to make certain that it is done according to this policy.

https://hplnet.hpl.lib.tx.us/polandpro/pol-2_3.pdf

I really want to draw everyone’s attention to section C. In fact, it is a good practice to print this and share it with all staff. I also would like for everyone to post this information with the link to the policy to your location’s blog. We have to make sure that the suspension we issue for rule violations matches the appropriate listed category (Short Term Suspension, Long Term Suspension, and Indefinite Suspension). In addition, it is crucial that the length of suspension follow the guidelines listed here based on whether it is a customer’s first, second, third (etc.) offense.

Finally, and I can’t stress this enough, anytime there is a suspension, there needs to be an incident report to document the details. In the reports, it is important to explicitly state why the customer was suspended and the duration of the suspension. I find it useful to include a reference to the phrasing in our policy that applies to the situation at hand.

Please let me or your team leader know if you have any questions at all about this.

Thanks,

Mike Van Campen
Chief of Neighborhood Libraries
Houston Public Library
Phone: 832.393.1371
Mobile: 713.303.1974
NEW! michael.vancampen@houstontx.gov

February 2011

I have added the meeting room calendar for Feb 2011.

Please add any Meetings, programs, or any other scheduled events to the calendar ASAP

Thanks,
Brandon

October Announcements

THe meeting room calendar is up for January 2011.

Please remember to put the Name of the group, the contact person, their phone number, the time they are going to be in the room (ex. 11AM - 4), and you initials when you make an entry.

Also, recently people have not been keeping track of Reference and Directional questions. It is actually more important to do this than any other statistic we track since it directly determines staffing. Please try and be as accurate as possible!

Brandon

Sign in sheets

Soon we will be signing in online.

Keep your eye on the blog and I will announce when we will be starting this new process.

Brandon

Blue Bonnet List

Virginia has made a link to the catalog that lists all of the 2010 Bluebonnet Books.

http://tinyurl.com/hpl2010bb

This list can also tell you what books are here at Looscan and available for checkout.

Thanks Virginia!

Meeting room calendar

Please include your initials when you make a reservation on the calendar!!!

Thanks,
Brandon

November

The November Meeting Room Calendar is now open